Renaissance:Research

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• Isometrics
• Focus Groups
• Personas

Surveys

• OpenOffice.org User Survey -The OpenOffice.org User Survey

User Feedback Channels

User Feedback Program - The OpenOffice.org User Feedback Program

Presentations

• OOo Con 2008: Numbers, Numbers, Numbers, or how data helps to improve the OOo User Interface - Numbers, Numbers, Numbers, or how data helps to improve the OOo User Interface
• Presentation at World Usability Day 2008 in Hamburg (in German) - Presentation at World Usability Day 2008 in Hamburg (in German)