Difference between revisions of "Standard Usability Score questions"

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=Net Promoter Score=
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=Standard Usability Scale=
  
===About NPS==
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==About SUS==
 
The [http://en.wikipedia.org/wiki/System_usability_scale|System Usability Scale (SUS)] is a standardized set of survey questions that allows us to benchmark our application against other offerings.
 
The [http://en.wikipedia.org/wiki/System_usability_scale|System Usability Scale (SUS)] is a standardized set of survey questions that allows us to benchmark our application against other offerings.
  
===Question===
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===Questions===
 
*On a scale 0-10, how likely is it that you would recommend OpenOffice to a friend or colleague?"
 
*On a scale 0-10, how likely is it that you would recommend OpenOffice to a friend or colleague?"
  
 
===Calculation===
 
===Calculation===
Net Promoter Score = % of Promoters - % of Detractors<br />
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Revision as of 16:34, 4 July 2012

< AOO User Experience Community Home | < AOO UX Research Surveys | < Survey Design


Standard Usability Scale

About SUS

The Usability Scale (SUS) is a standardized set of survey questions that allows us to benchmark our application against other offerings.

Questions

  • On a scale 0-10, how likely is it that you would recommend OpenOffice to a friend or colleague?"

Calculation



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