Difference between revisions of "Renaissance:Phase 1"
From Apache OpenOffice Wiki
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** User observations | ** User observations | ||
* Site visits, user and customer satisfaction surveys | * Site visits, user and customer satisfaction surveys | ||
+ | * Uninstallation Survey (will start with OOo 3.2) | ||
=== What problems do they have? === | === What problems do they have? === |
Revision as of 09:16, 9 October 2009
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Quick Navigation
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Contents
Users
Who are our users?
- OpenOffice.org User Survey I (2008)
- OpenOffice.org User Survey II (2009) (currently running)[1]
- Customer feedback
What do our users do with the product?
- OpenOffice.org User Survey II (2009) (currently running)[2]
- Customer feedback
How do they use our product, are they satisfied?
- Usage tracking results
- Template Usage on OOo Template Repository
- OpenOffice.org User Survey II (2009) (currently running)[3]
- Focus groups
- Contextual inquiries
- User interviews
- User observations
- Site visits, user and customer satisfaction surveys
- Uninstallation Survey (will start with OOo 3.2)
What problems do they have?
- IsoMetrics (in various settings)
- Community feedback
- RFEs
Links
- OpenOffice.org User Survey 2009 - The current OpenOffice.org User Survey
- User Feedback Program - The OpenOffice.org User Feedback Program
- IsoMetrics Questionnaire - IsoMetrics project site at the University of Osnabrück
Competition
A competitive analysis [4] about
- MS Powerpoint 2010
- MS Powerpoint 2008 (Mac)
- Apple Keynote '09
- Google Docs (as of June 2009)
- and Zoho Office