Difference between revisions of "Renaissance:Phase 1"
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{{User Experience Community}} | {{User Experience Community}} | ||
| + | [[Image:ProjectRenaissance Logo PhaseResearch.png|center]] | ||
| + | <center>'''Research''' - Know and understand OpenOffice.org users to better meet their needs.</center> | ||
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=== Who are our users? === | === Who are our users? === | ||
* [[ Renaissance:Phase_1:OOoUser_Survey | OpenOffice.org User Survey I (2008) ]] | * [[ Renaissance:Phase_1:OOoUser_Survey | OpenOffice.org User Survey I (2008) ]] | ||
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=== Links === | === Links === | ||
| − | * [http://surveys.services.openoffice.org/surveys/index.php?sid=69531 OpenOffice.org User Survey 2009] -The current OpenOffice.org User Survey | + | * [http://surveys.services.openoffice.org/surveys/index.php?sid=69531 OpenOffice.org User Survey 2009] - The current OpenOffice.org User Survey |
* [http://wiki.services.openoffice.org/wiki/User_Experience/OpenOffice.org_User_Feedback_Extension User Feedback Program] - The OpenOffice.org User Feedback Program | * [http://wiki.services.openoffice.org/wiki/User_Experience/OpenOffice.org_User_Feedback_Extension User Feedback Program] - The OpenOffice.org User Feedback Program | ||
* [http://www.isometrics.uni-osnabrueck.de/ IsoMetrics Questionnaire] - IsoMetrics project site at the University of Osnabrück | * [http://www.isometrics.uni-osnabrueck.de/ IsoMetrics Questionnaire] - IsoMetrics project site at the University of Osnabrück | ||
Revision as of 12:11, 28 June 2009
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Quick Navigation
Team |
Contents
Who are our users?
- OpenOffice.org User Survey I (2008)
- OpenOffice.org User Survey II (2009) (currently running)[1]
- Customer feedback
What do our users do with the product?
- OpenOffice.org User Survey II (2009) (currently running)[2]
- Customer feedback
How do they use our product, are they satisfied?
- Usage tracking [3]
- Template Usage on OOo Template Repository
- OpenOffice.org User Survey II (2009) (currently running)[4]
- Focus groups
- Contextual inquiries
- User interviews
- User observations
- Site visits, user and customer satisfaction surveys
What problems do they have?
- IsoMetrics (in various settings)
- Community feedback
- RFEs
Links
- OpenOffice.org User Survey 2009 - The current OpenOffice.org User Survey
- User Feedback Program - The OpenOffice.org User Feedback Program
- IsoMetrics Questionnaire - IsoMetrics project site at the University of Osnabrück
User Feedback Raw Data Files
Please be aware that the data is unprocessed and due to the Beta stadium of the user feedback functionality it does not cover all available functions within OpenOffice.org. Depending on how a function is implemented and where you call it from, there might be some uncertainties e.g. buttons that also have drop-down menus are not covered yet (undo, redo, paste etc.). If you don't find a function within the data then it is very likely that it is not being tracked yet or it has a "name" which is different from what the user sees in the UI.
If you want to figure out how a function is represented in the data, then:
- use your OOo 3.1 copy, enable user feedback functionality and use the function. Then open the CSV file through "Tools - Options... - OpenOffice.org - Improvement Program" and see for yourself what has been recorded.
- search for it in the source code browser OpenGrok.
Raw data is available for different applications like Writer, Draw, Impress or Calc at Usage Feedback Data including a summary of all applications.
