Difference between revisions of "Renaissance:Phase 1"
From Apache OpenOffice Wiki
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=== How do they use our product, are they satisfied? === | === How do they use our product, are they satisfied? === | ||
− | * Usage [[tracking results]] | + | * Usage Feedback Program ([[tracking results]]) |
* [http://uxopenofficeorg.blogspot.com/2009/02/what-document-templates-do-our-users.html Template Usage] on OOo Template Repository | * [http://uxopenofficeorg.blogspot.com/2009/02/what-document-templates-do-our-users.html Template Usage] on OOo Template Repository | ||
* [[ Renaissance:Phase_1:OOoUser_Survey2009 | OpenOffice.org User Survey II (2009)]] (currently running)[http://surveys.services.openoffice.org] | * [[ Renaissance:Phase_1:OOoUser_Survey2009 | OpenOffice.org User Survey II (2009)]] (currently running)[http://surveys.services.openoffice.org] |
Revision as of 09:32, 9 October 2009
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Quick Navigation
Team |
Contents
Users
Who are our users?
- OpenOffice.org User Survey I (2008)
- OpenOffice.org User Survey II (2009) (currently running)[1]
- Customer feedback
What do our users do with the product?
- OpenOffice.org User Survey II (2009) (currently running)[2]
- Customer feedback
How do they use our product, are they satisfied?
- Usage Feedback Program (tracking results)
- Template Usage on OOo Template Repository
- OpenOffice.org User Survey II (2009) (currently running)[3]
- Focus groups
- Contextual inquiries
- User interviews
- User observations
- Site visits, user and customer satisfaction surveys
- Uninstallation Survey (will start with OOo 3.2)
What problems do they have?
- IsoMetrics (in various settings)
- Community feedback
- RFEs
Links
- OpenOffice.org User Survey 2009 - The current OpenOffice.org User Survey
- User Feedback Program - The OpenOffice.org User Feedback Program
- IsoMetrics Questionnaire - IsoMetrics project site at the University of Osnabrück
Competition
A competitive analysis [4] about
- MS Powerpoint 2010
- MS Powerpoint 2008 (Mac)
- Apple Keynote '09
- Google Docs (as of June 2009)
- and Zoho Office