Difference between revisions of "Renaissance:Phase 1"
From Apache OpenOffice Wiki
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=== Who are our users? === | === Who are our users? === | ||
* [[ Renaissance:Phase_1:OOoUser_Survey | OpenOffice.org User Survey I (2008) ]] | * [[ Renaissance:Phase_1:OOoUser_Survey | OpenOffice.org User Survey I (2008) ]] | ||
| − | * [ | + | * [http://surveys.services.openoffice.org] OpenOffice.org User Survey II (2009) (currently running) |
* Customer feedback | * Customer feedback | ||
=== What do our users do with the product? === | === What do our users do with the product? === | ||
| − | * [ | + | * [http://surveys.services.openoffice.org] OpenOffice.org User Survey II (2009) (currently running) |
* Customer feedback | * Customer feedback | ||
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* Usage tracking | * Usage tracking | ||
** [http://uxopenofficeorg.blogspot.com/2009/02/what-document-templates-do-our-users.html Template Usage] on OOo Template Repository | ** [http://uxopenofficeorg.blogspot.com/2009/02/what-document-templates-do-our-users.html Template Usage] on OOo Template Repository | ||
| − | * [ | + | * [http://surveys.services.openoffice.org] OpenOffice.org User Survey II (2009) (currently running) |
* Focus groups | * Focus groups | ||
* Contextual inquiries | * Contextual inquiries | ||
Revision as of 17:44, 5 March 2009
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Quick Navigation
Team |
Contents
Who are our users?
- OpenOffice.org User Survey I (2008)
- [1] OpenOffice.org User Survey II (2009) (currently running)
- Customer feedback
What do our users do with the product?
- [2] OpenOffice.org User Survey II (2009) (currently running)
- Customer feedback
How do they use our product, are they satisfied?
- Usage tracking
- Template Usage on OOo Template Repository
- [3] OpenOffice.org User Survey II (2009) (currently running)
- Focus groups
- Contextual inquiries
- User interviews
- User observations
- Site visits, user and customer satisfaction surveys
What problems do they have?
- IsoMetrics (in various settings)
- Community feedback
- RFEs
Finished Action Items
| Phase item / Description | Owner | Status | Results | Outcome | Complete | Due Date |
|---|---|---|---|---|---|---|
| OpenOffice.org User Survey 2008. | FL/CJ | done | - Survey Results | 100% | January 2009 | |
| IsoMetrics-S Survey at VBG. | AB | done | - IsoMetrics Results | 100% | January 2009 | |
| OpenOffice.org User Survey 2009: Focus on tasks | FL | Done | Survey | 100% | End of January 2009 |
Links
- OpenOffice.org User Survey -The OpenOffice.org User Survey
- User Feedback Program - The OpenOffice.org User Feedback Program
- IsoMetrics Questionnaire - IsoMetrics project site at the University of Osnabrück
