Difference between revisions of "Apache OpenOffice User Experience"
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| − | = | + | =Introduction= |
| − | + | ===Our Mission=== | |
| − | + | Our mission is to ensure that the design of the Apache OpenOffice user experience resonates with our users, and allows them to realize their goals and accomplish their tasks, in a way that compliments their context of use, in their world. We want to design and deliver great software that helps people capture their thoughts and share their ideas! We want to make Apache OpenOffice the best open source office suite in terms of '''usability''', '''productivity '''and '''enjoyment'''. <br> | |
| − | <br> | + | |
| − | == About | + | ===About User Experience=== |
| − | AOO user experience efforts seeks to provide guidance to the product management, and development community to ensure that AOO offers the best user experience possible.<br> | + | AOO user experience (UX) efforts seeks to provide guidance to the product management, and development community to ensure that AOO offers the best user experience possible.<br> |
| − | Our duties include gathering user input, distilling insight into opportunities, designing solutions to realize opportunities, advocating usability within the broader design and development process, and helping turn ideas into reality.<br> | + | Our duties include gathering user input, distilling insight into opportunities, designing solutions to realize opportunities, advocating usability within the broader design and development process, and helping turn ideas into reality. Our work products include user research, user roles/personas, usage scenarios, wireframes, design explorations, design evaluations, and user testing.<br> |
| − | + | ===How to Get Involved?=== | |
| − | + | User experience (UX) is an umbrella term that encompasses information architecture, usability engineering, user interface design, interaction design, and visual design, as components of the holistic user experience. Apache OpenOffice user experience is currently looking for creative, passionate people to join the effort. You don’t have to be a C++ guru (or even know what that means) to get involved. You just have to love software. Join our user experience community and contribute to the conversation. Your research, writing, drawing, sketching, and design skills will be greatly appreciated.<br> | |
| − | + | ||
| − | User experience is an umbrella term that encompasses information architecture, usability engineering, user interface design, interaction design, and visual design, as components of the holistic user experience. Apache OpenOffice user experience is currently looking for creative, passionate people to join the effort. You don’t have to be a C++ guru (or even know what that means) to get involved. You just have to love software. Join our user experience community and contribute to the conversation. Your research, writing, drawing, sketching, and design skills will be greatly appreciated.<br> | + | |
*[[AOO User Experience Community Members|AOO User Experience Community Members]] - Passionate about designing great user experiences? So are we. Join us! | *[[AOO User Experience Community Members|AOO User Experience Community Members]] - Passionate about designing great user experiences? So are we. Join us! | ||
*[[AOO UX Help Wanted|AOO User Experience Help Wanted]] - Looking to sink your teeth into a juicy research, design or evaluation tasks, check out our activity list. | *[[AOO UX Help Wanted|AOO User Experience Help Wanted]] - Looking to sink your teeth into a juicy research, design or evaluation tasks, check out our activity list. | ||
| + | <br /> | ||
| − | = | + | = User Experience Program = |
| − | + | ===Strategy=== | |
| − | + | *[[AOO UX Support Strategy|UX Support Strategy]] - How might UX provide design leadership, drive informed design and development decisions within the AOO community? | |
| − | + | *[[AOO UX Research Strategy|UX Research Strategy]] - How might UX gather data to characterize the current state of the product experience and identify opportunities for improvement? | |
| − | + | *[[AOO UX Program Design Strategy|UX Design Strategy]] - How might UX turn insight into ideas, and ideas into reality? | |
| − | + | *[[AOO UX Program Social Strategy|UX Social Strategy]] - How might UX use social media to learn more about our users, co-design and gather user feedback? | |
| − | * AOO UX | + | ===Planning=== |
| − | ** UX Program Task Backlog | + | * [[AOO 3.x - UX Release Planning|AOO 4.x - UX Release Planning]] |
| − | * AOO UX | + | * [[AOO 4.x - UX Release Planning|AOO 4.x - UX Release Planning]] |
| − | * | + | ===Work Items=== |
| − | * | + | * [[AOO UX Program - Task Backlog|UX Program - Task Backlog]] |
| + | ===Reporting=== | ||
| + | * [[AOO UX Program - Dashboard|UX Program - Dashboard]] | ||
| + | * [[AOO UX Program - Status Reports|UX Program - Status Reports]] | ||
| + | * [[AOO UX Program - Product Scorecards|AOO UX - Product Scorecards]] | ||
| + | <br /> | ||
| + | = User Experience Research= | ||
| − | + | To help make informed design and development decisions, the OpenOffice community needs to understand who uses OpenOffice, what they use it for, and what is important to them. Beyond roles and goals, we need to understand user attitudes and behaviour, uncover latent and emerging needs, and understand drivers and barriers of change. User data is captured by asking questions, listening and observing people using our software. Activities include interviews, surveys and direct observation. The outcome of user research is enhanced insight into the user, their context of use and criteria for success. The output of user research are a collection of work products that tells the user's story, and criteria for success. | |
| − | + | ===Research=== | |
| − | |||
| − | |||
| − | |||
*[[AOO Social Data|Harvesting Social Sentiment]] - Our social assets (mailing lists, forums, and social media) present a great opportunity to gather user insight and feedback - very low cost, high value. This activity seeks to harvest user research data from our social assets as input to future research and design activities. | *[[AOO Social Data|Harvesting Social Sentiment]] - Our social assets (mailing lists, forums, and social media) present a great opportunity to gather user insight and feedback - very low cost, high value. This activity seeks to harvest user research data from our social assets as input to future research and design activities. | ||
**'''Volunteers are needed to help harvest relevant user research-oriented data.''' | **'''Volunteers are needed to help harvest relevant user research-oriented data.''' | ||
| − | *[[AOO UX Research Surveys| | + | *[[AOO UX Research Surveys|UX Research Surveys]] - We need data! This activity seeks to design and deploy user research surveys which characterize the state of our product experience and identify opportunities for improvement. |
| − | **'''Volunteers are needed to help deliver | + | **'''Volunteers are needed to help design and deliver the surveys.''' |
| + | |||
| + | ===Work Products=== | ||
| + | |||
*[[AOO UX User Roles|Who the? What the?]] - Who uses Apache OpenOffice? What do they want to do? This activity seeks to understand the AOO users, and identify what is important to them. | *[[AOO UX User Roles|Who the? What the?]] - Who uses Apache OpenOffice? What do they want to do? This activity seeks to understand the AOO users, and identify what is important to them. | ||
*[[AOO UX Tasks|Top Tasks]] - What are the key tasks that our users perform in OpenOffice? This activity seeks to inventory and categorize key OpenOffice tasks. | *[[AOO UX Tasks|Top Tasks]] - What are the key tasks that our users perform in OpenOffice? This activity seeks to inventory and categorize key OpenOffice tasks. | ||
**'''Volunteers are needed to author, categorize and validate the top tasks.''' | **'''Volunteers are needed to author, categorize and validate the top tasks.''' | ||
*[[AOO UX Usage Scenarios|Storytellers Wanted]] - How does OpenOffice help our users accomplish their tasks, and achieve your goals - now and in the future? This activity seeks to capture stories that share how people use OpenOffice in their daily lives. | *[[AOO UX Usage Scenarios|Storytellers Wanted]] - How does OpenOffice help our users accomplish their tasks, and achieve your goals - now and in the future? This activity seeks to capture stories that share how people use OpenOffice in their daily lives. | ||
| − | + | ||
| + | <br /> | ||
| + | = User Experience Design= | ||
Design is choice. How might we make the best design choices that deliver the best user experience and realize our criteria for success as identified from our user research. | Design is choice. How might we make the best design choices that deliver the best user experience and realize our criteria for success as identified from our user research. | ||
| + | ===Analysis=== | ||
*[[AOO UX Symphony Contribution|IBM Symphony Contribution UX Analysis]] - A UX-oriented analysis of the IBM Symphony contribution. | *[[AOO UX Symphony Contribution|IBM Symphony Contribution UX Analysis]] - A UX-oriented analysis of the IBM Symphony contribution. | ||
| − | |||
*PROPOSAL - [[UX Wish List|UX Wish List]] - What features do we want from AAO in the next versions? | *PROPOSAL - [[UX Wish List|UX Wish List]] - What features do we want from AAO in the next versions? | ||
| − | + | ===Explorations=== | |
| + | *[[AOO 4.0 Social Design Exploration|AOO 4.0 Social Design Exploration]] - How might we integrate social tools that support social interaction and behaviour? No wrong answers here, just a collection of thoughts, ideas and criteria for success. | ||
| + | *[[AOO 4.0 UI Style Exploration|AOO 4.0 UI Style Exploration]] - How might we refresh the AOO common UI to be more compelling? No wrong answers here, just a collection of thoughts, ideas and criteria for success. | ||
| + | |||
| + | ===UX Design Backlog=== | ||
| + | *[[AOO UX Design - Opportunity Backlog|AOO UX Design - Opportunity Backlog]] | ||
| + | <br /> | ||
| + | =Evaluation= | ||
To ensure that our current offering, proposed enhancements, or new capabilities realize our stated criteria for success, as identified in our user research work product, we can perform user experience evaluations. | To ensure that our current offering, proposed enhancements, or new capabilities realize our stated criteria for success, as identified in our user research work product, we can perform user experience evaluations. | ||
| − | + | ===Design Evaluations=== | |
*[[AOO Design Evaluations|Design Evaluations]] - Collection of design evaluations with feedback, guidance and recommended opportunities for improvement. | *[[AOO Design Evaluations|Design Evaluations]] - Collection of design evaluations with feedback, guidance and recommended opportunities for improvement. | ||
| + | ===User Evaluation=== | ||
*[[AOO UX Research Surveys|AOO 3.4 Survey]] - We need data! This activity seeks to design and deploy a user research survey to gather data to characterize the current state of the product experience and identify opportunities for improvement. In addition, we can establish some insight into our users attitudes and behaviours. The release of AOO 3.4 presents an opportunity for us to establish a baseline of product health, as proposed in the [[AOO UX Research Strategy|UX Research Strategy]]. | *[[AOO UX Research Surveys|AOO 3.4 Survey]] - We need data! This activity seeks to design and deploy a user research survey to gather data to characterize the current state of the product experience and identify opportunities for improvement. In addition, we can establish some insight into our users attitudes and behaviours. The release of AOO 3.4 presents an opportunity for us to establish a baseline of product health, as proposed in the [[AOO UX Research Strategy|UX Research Strategy]]. | ||
**'''Volunteers are needed to help deliver this survey.''' | **'''Volunteers are needed to help deliver this survey.''' | ||
| − | + | <br /> | |
| − | + | =OpenOffice.org UX Archives= | |
| − | + | ||
| − | + | ||
| − | + | ||
| − | + | ||
The Apache OpenOffice User Experience community appreciates the efforts of the previous UX communities that have resulted in the great product we have today. We are fortunate to have inherited a library of great UX research, UI design and user evaluation work products. As part of the transition from Oracle to Apache, some UX content, and supporting links, are invalid or out-of-date. Other content is extremely valuable and will be integrated into the Apache OpenOffice UX effort moving forward. To ensure that the previous material is still accessible, we have archived the former UX wiki home page. | The Apache OpenOffice User Experience community appreciates the efforts of the previous UX communities that have resulted in the great product we have today. We are fortunate to have inherited a library of great UX research, UI design and user evaluation work products. As part of the transition from Oracle to Apache, some UX content, and supporting links, are invalid or out-of-date. Other content is extremely valuable and will be integrated into the Apache OpenOffice UX effort moving forward. To ensure that the previous material is still accessible, we have archived the former UX wiki home page. | ||
Revision as of 07:26, 25 June 2012
Contents
Introduction
Our Mission
Our mission is to ensure that the design of the Apache OpenOffice user experience resonates with our users, and allows them to realize their goals and accomplish their tasks, in a way that compliments their context of use, in their world. We want to design and deliver great software that helps people capture their thoughts and share their ideas! We want to make Apache OpenOffice the best open source office suite in terms of usability, productivity and enjoyment.
About User Experience
AOO user experience (UX) efforts seeks to provide guidance to the product management, and development community to ensure that AOO offers the best user experience possible.
Our duties include gathering user input, distilling insight into opportunities, designing solutions to realize opportunities, advocating usability within the broader design and development process, and helping turn ideas into reality. Our work products include user research, user roles/personas, usage scenarios, wireframes, design explorations, design evaluations, and user testing.
How to Get Involved?
User experience (UX) is an umbrella term that encompasses information architecture, usability engineering, user interface design, interaction design, and visual design, as components of the holistic user experience. Apache OpenOffice user experience is currently looking for creative, passionate people to join the effort. You don’t have to be a C++ guru (or even know what that means) to get involved. You just have to love software. Join our user experience community and contribute to the conversation. Your research, writing, drawing, sketching, and design skills will be greatly appreciated.
- AOO User Experience Community Members - Passionate about designing great user experiences? So are we. Join us!
- AOO User Experience Help Wanted - Looking to sink your teeth into a juicy research, design or evaluation tasks, check out our activity list.
User Experience Program
Strategy
- UX Support Strategy - How might UX provide design leadership, drive informed design and development decisions within the AOO community?
- UX Research Strategy - How might UX gather data to characterize the current state of the product experience and identify opportunities for improvement?
- UX Design Strategy - How might UX turn insight into ideas, and ideas into reality?
- UX Social Strategy - How might UX use social media to learn more about our users, co-design and gather user feedback?
Planning
Work Items
Reporting
User Experience Research
To help make informed design and development decisions, the OpenOffice community needs to understand who uses OpenOffice, what they use it for, and what is important to them. Beyond roles and goals, we need to understand user attitudes and behaviour, uncover latent and emerging needs, and understand drivers and barriers of change. User data is captured by asking questions, listening and observing people using our software. Activities include interviews, surveys and direct observation. The outcome of user research is enhanced insight into the user, their context of use and criteria for success. The output of user research are a collection of work products that tells the user's story, and criteria for success.
Research
- Harvesting Social Sentiment - Our social assets (mailing lists, forums, and social media) present a great opportunity to gather user insight and feedback - very low cost, high value. This activity seeks to harvest user research data from our social assets as input to future research and design activities.
- Volunteers are needed to help harvest relevant user research-oriented data.
- UX Research Surveys - We need data! This activity seeks to design and deploy user research surveys which characterize the state of our product experience and identify opportunities for improvement.
- Volunteers are needed to help design and deliver the surveys.
Work Products
- Who the? What the? - Who uses Apache OpenOffice? What do they want to do? This activity seeks to understand the AOO users, and identify what is important to them.
- Top Tasks - What are the key tasks that our users perform in OpenOffice? This activity seeks to inventory and categorize key OpenOffice tasks.
- Volunteers are needed to author, categorize and validate the top tasks.
- Storytellers Wanted - How does OpenOffice help our users accomplish their tasks, and achieve your goals - now and in the future? This activity seeks to capture stories that share how people use OpenOffice in their daily lives.
User Experience Design
Design is choice. How might we make the best design choices that deliver the best user experience and realize our criteria for success as identified from our user research.
Analysis
- IBM Symphony Contribution UX Analysis - A UX-oriented analysis of the IBM Symphony contribution.
- PROPOSAL - UX Wish List - What features do we want from AAO in the next versions?
Explorations
- AOO 4.0 Social Design Exploration - How might we integrate social tools that support social interaction and behaviour? No wrong answers here, just a collection of thoughts, ideas and criteria for success.
- AOO 4.0 UI Style Exploration - How might we refresh the AOO common UI to be more compelling? No wrong answers here, just a collection of thoughts, ideas and criteria for success.
UX Design Backlog
Evaluation
To ensure that our current offering, proposed enhancements, or new capabilities realize our stated criteria for success, as identified in our user research work product, we can perform user experience evaluations.
Design Evaluations
- Design Evaluations - Collection of design evaluations with feedback, guidance and recommended opportunities for improvement.
User Evaluation
- AOO 3.4 Survey - We need data! This activity seeks to design and deploy a user research survey to gather data to characterize the current state of the product experience and identify opportunities for improvement. In addition, we can establish some insight into our users attitudes and behaviours. The release of AOO 3.4 presents an opportunity for us to establish a baseline of product health, as proposed in the UX Research Strategy.
- Volunteers are needed to help deliver this survey.
OpenOffice.org UX Archives
The Apache OpenOffice User Experience community appreciates the efforts of the previous UX communities that have resulted in the great product we have today. We are fortunate to have inherited a library of great UX research, UI design and user evaluation work products. As part of the transition from Oracle to Apache, some UX content, and supporting links, are invalid or out-of-date. Other content is extremely valuable and will be integrated into the Apache OpenOffice UX effort moving forward. To ensure that the previous material is still accessible, we have archived the former UX wiki home page.
- OpenOffice.org User Experience Work Product Archive - OO.org UX archival content
