Difference between revisions of "Renaissance:Phase 1"
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<center>'''Research''' - Know and understand OpenOffice.org users to better meet their needs.</center> | <center>'''Research''' - Know and understand OpenOffice.org users to better meet their needs.</center> | ||
− | + | ==Users== | |
=== Who are our users? === | === Who are our users? === | ||
* [[ Renaissance:Phase_1:OOoUser_Survey | OpenOffice.org User Survey I (2008) ]] | * [[ Renaissance:Phase_1:OOoUser_Survey | OpenOffice.org User Survey I (2008) ]] | ||
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=== How do they use our product, are they satisfied? === | === How do they use our product, are they satisfied? === | ||
− | * | + | * [[ tracking results | User Feedback Program ]] |
− | + | * [http://uxopenofficeorg.blogspot.com/2009/02/what-document-templates-do-our-users.html Template Usage] on OOo Template Repository | |
* [[ Renaissance:Phase_1:OOoUser_Survey2009 | OpenOffice.org User Survey II (2009)]] (currently running)[http://surveys.services.openoffice.org] | * [[ Renaissance:Phase_1:OOoUser_Survey2009 | OpenOffice.org User Survey II (2009)]] (currently running)[http://surveys.services.openoffice.org] | ||
* Focus groups | * Focus groups | ||
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** User observations | ** User observations | ||
* Site visits, user and customer satisfaction surveys | * Site visits, user and customer satisfaction surveys | ||
+ | * Uninstallation Survey (will start with OOo 3.2) | ||
=== What problems do they have? === | === What problems do they have? === | ||
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=== Links === | === Links === | ||
* [http://surveys.services.openoffice.org/surveys/index.php?sid=69531 OpenOffice.org User Survey 2009] - The current OpenOffice.org User Survey | * [http://surveys.services.openoffice.org/surveys/index.php?sid=69531 OpenOffice.org User Survey 2009] - The current OpenOffice.org User Survey | ||
− | * [ | + | * [[User_Experience/OpenOffice.org_User_Feedback_Extension|User Feedback Program]] - The OpenOffice.org User Feedback Program |
* [http://www.isometrics.uni-osnabrueck.de/ IsoMetrics Questionnaire] - IsoMetrics project site at the University of Osnabrück | * [http://www.isometrics.uni-osnabrueck.de/ IsoMetrics Questionnaire] - IsoMetrics project site at the University of Osnabrück | ||
− | == | + | == Competition == |
− | + | A competitive analysis [[Competitor_Analysis]] about | |
− | + | * MS Powerpoint 2010 | |
− | + | * MS Powerpoint 2008 (Mac) | |
− | * | + | * Apple Keynote '09 |
− | * | + | * Google Docs (as of June 2009) |
− | + | * and Zoho Office | |
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Latest revision as of 14:53, 30 November 2009
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Quick Navigation
Team |
Contents
Users
Who are our users?
- OpenOffice.org User Survey I (2008)
- OpenOffice.org User Survey II (2009) (currently running)[1]
- Customer feedback
What do our users do with the product?
- OpenOffice.org User Survey II (2009) (currently running)[2]
- Customer feedback
How do they use our product, are they satisfied?
- User Feedback Program
- Template Usage on OOo Template Repository
- OpenOffice.org User Survey II (2009) (currently running)[3]
- Focus groups
- Contextual inquiries
- User interviews
- User observations
- Site visits, user and customer satisfaction surveys
- Uninstallation Survey (will start with OOo 3.2)
What problems do they have?
- IsoMetrics (in various settings)
- Community feedback
- RFEs
Links
- OpenOffice.org User Survey 2009 - The current OpenOffice.org User Survey
- User Feedback Program - The OpenOffice.org User Feedback Program
- IsoMetrics Questionnaire - IsoMetrics project site at the University of Osnabrück
Competition
A competitive analysis Competitor_Analysis about
- MS Powerpoint 2010
- MS Powerpoint 2008 (Mac)
- Apple Keynote '09
- Google Docs (as of June 2009)
- and Zoho Office