Website/Proposals

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Rough design proposals

Please write some of your preliminary ideas down here:

I see a main homepage and 3 or 4 sub-homepages. Although all are linked, I would define a sub-homepage as a web page using a URL that is clear and simple for user to type or store in their Favorites or Bookmark file. E.g.:

  1. www.openoffice.part (participant page)
  2. www.openoffice.devel (developer page)
  3. www.openoffice.upgrade (upgrade page)
  4. www.openoffice.issue (issue tracker page)

If experienced users could by-pass the sales/marketing talk and first-time-downloading and go directly to their area of interest, this scheme might avoid some of the competition about what should be on the front page,. If people are interested, we could begin to diagram out the interrelationship of these various homepages and the info pages that belong with each. It shouldn't be hard to define the various target audiences and what their respective needs are.BillCase 23:28, 24 November 2007 (CET)

[from kschenk]

Home Page

  1. Home page needs a "friendly" facelift. Maybe put the gull mascot in the middle with downloads button to the LEFT and text explanation of what OO.o is to the LEFT.
  2. What to do about the "Native Language" button?????
    • maarten: We could do language detection, and have an box appear when the default language is other than English. Furthermore I think we should maybe stop presenting it as a Native Language confederation, but just OpenOffice.org in your own language. OpenOffice.org is a community, you can be part of in your own language as well.
  3. Add a HELP to the upper toolbar right next to HOME that would basically link to a New User/FAQ page *as well as* whatever we want to include from the current SUPPORT tab. Eliminate SO MUCH text. If we can't make the site more or less icon-intuiative, we're in big trouble. People are impatient! I would augment whatever is done to the new HELP area in some way so that folks running on specific OSes know exactly where to go for help.
    • maarten: We should either have a help or support option in the menubar, not both. But yes, further cleaning is definitely required. It is too much oriented about types of help, whereas most users are probably focussed on getting help to a specific problem (without being worried about from which source it comes).
  4. Get rid of the right side News list. IF we think some of these are important as permanent links, add them to the upper toolbar.
    • maarten: I assume you are referring here to the "Always" links. Completely agree. Furthermore it is not a good idea to link directly off-site. It is better to only refer to 'press announcements' published by OOo (press announcements may be a bit too formal, we could also think of posts from a blog controlled by some of the major project/community leads (e.g. Louis) and or some dedicated writers willing to keep end-users up to date about recent developments. If we have some kind of serverside technique it is easy to have an RSS feed to be included automatically... (otherwise, it can be done using javascript and in case of no JS, link to the blog itself.
    • (Kays original moved) Yes, we still need to *always* include some catchy news items toward the bottom. These should give visitors a warm and fuzzy feeling like they've discovered an important project that they're not part of.
  5. Mostly we need to make visitors feel welcome and not confused. Actually the "Contributing" page is very nice in terms of friendliness.
    • maarten: but not in case of branding...

General Site Changes

  • A new HELP page should encourage visitors to use a "knowledgebase" of some kind...then if all else fails, send an e-mail.
    1. maarten: I think we could try working from the support page. Maybe it is a better idea though to remove the 'Need help' link from every page, since it only deals with problems with the Collab net framework (this should be integrated with a more comprehensive help system.

New User Area

  1. Needs to be much,much briefer. Maybe a quit over of what OO.o is with links to a newly revised HELP area. Currently too wordy in my estimation.
    1. maarten: Maybe if help/support is improved, there is not even a need for this special page.

New HELP/Support Area

  • WOW! The Support tab, which is very complete, again, seems a bit overpowering to me. Might we just ditch the "user" mailing list and get general users into the new Forum area instead. This would help everyone I would think. Is there some way to easily port users subscription info from the mailing list INTO the Forum area and then jsut notify everyone.
  • If FAQ is really dead, why don't we just eliminate or archive the latest in some fashion.
  • I would reorganize some of the Support page's links into somethink like "Other Resources" if they aren't specifically coming from the OO.o site.
  • Definitely emphasize more "live" type support (i.e the Forum mechanism first)

The "Help Area" should point to

  • User:fpe: the (soon to go live) forum
  • User:fpe: the Documentation project wiki page
  • User:fpe: the support page, which needs a clean-up. Get rid of 1.1x resources and put then in the archive

The FAQ isn't dead, the User-FAQ project is. Remove ot and point people here

Proposals

A collection of design proposals, outlines, in a form that doesn't fit here on the wiki...

(Murb : removed 'Reviewed some site. See what you think, by Bill Case, since there was already a websites section. I have tried to capture and integrate what was said here. History will reveal what was said here originally)

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