Difference between revisions of "Website/Content/help"
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=OpenOffice.org support= | =OpenOffice.org support= | ||
== I need help with installing OpenOffice.org == | == I need help with installing OpenOffice.org == | ||
| − | In case you are experiencing difficulties with installing OpenOffice.org, | + | |
| + | In case you are experiencing difficulties with installing OpenOffice.org, read the '''[http://download.openoffice.org/common/instructions.html installation instructions]''' first, which will guide you through the process. | ||
| + | |||
| + | If you still experience problems installing check out the [[Documentation/FAQ/Installation|Frequently Asked Installation Questions]]. If this still doesn't help try the official [http://user.services.openoffice.org/en/forum/viewforum.php?f=6 OpenOffice.org forum]. | ||
| + | |||
| + | If you are looking for paid installation support we have a list for companies here. | ||
== I need help with using OpenOffice.org == | == I need help with using OpenOffice.org == | ||
| − | |||
| − | === | + | Your first approach for getting help on using the software would be the |
| − | You | + | '''application help''' that comes with OpenOffice.org. You can invoke the |
| + | help system by pressing '''F1''' in any OpenOffice.org application. | ||
| + | |||
| + | If you cannot find the information there, you may want look into one of the | ||
| + | following resources. Some of the resources are maintained by the [[Documentation OpenOffice.org | ||
| + | Documentation project]] and some are maintained by 3rd parties. Most, but not all of the information | ||
| + | sources are freely available. | ||
| + | |||
| + | === OpenOffice.org User Forum === | ||
| + | The official [http://user.services.openoffice.org/en/forum/ OpenOffice.org forum] is an extensive source for information and a good place to get help from fellow users from all levels of experience. It is run by volunteers and completely free to use. | ||
| + | |||
| + | === OpenOffice.org User Mailing Lists === | ||
| + | You can subscribe to the [[/mailinglists|OpenOffice.org user mailing list]] and post your problem there. Be sure that you take a look at the [http://www.openoffice.org/servlets/SummarizeList?listName=users mailing list archive] to see if your problem was discussed before. | ||
| + | * To subscribe, just send an empty email to [mailto:users-subscribe@openoffice.org users-subscribe@openoffice.org]. | ||
| + | * To '''un'''subscribe, send an empty email to [mailto:users-unsubscribe@openoffice.org users-unsubscribe@openoffice.org]. | ||
| + | |||
| + | === Frequently Asked Questions === | ||
| + | The [[Documentation|Documentation project]] maintains a growing list of [[Documentation/FAQ|Frequently Asked Questions]] for all areas of installation and usage. You can also search through the list of FAQs using the [http://documentation.openoffice.org/ search facility on the Documentation project web page]. | ||
| + | |||
| + | === Manuals and Books === | ||
| + | Manuals provide a good way of getting an overview over the concepts of the software. The [[Documentation|Documentation project]] offers a multitude of [[Documentation/OOoAuthors_User_Manual|manuals for beginner and advanced users]], as well as for [[Documentation/Administration_Guide|system administrators]], and [[Documentation/DevGuide/OpenOffice.org_Developers_Guide|core]] and [[Documentation/BASIC_Guide|BASIC developers]]. | ||
| + | |||
| + | There are also [[/books/print|printed books]] and [[/books/download|books for download]] available from 3rd parties. Some of those may not be free of charge. | ||
| + | |||
| + | === How Tos and Tutorials === | ||
| + | If you rather prefer a hands on approach, the [[Documentation|Documentation project]] offers [[Documentation/How Tos|How Tos]] and [[Documentation/Tutorials|Tutorials]] that concisely describe how to achieve a certain task. There are also many 3rd parties offering [[/tutorials|step by step tutorials]]. | ||
| − | === | + | === Commercial Support === |
| − | + | You can get paid professional support for OpenOffice.org. We have a list for companies that offer support here. | |
Latest revision as of 20:41, 10 November 2008
Contents
OpenOffice.org support
I need help with installing OpenOffice.org
In case you are experiencing difficulties with installing OpenOffice.org, read the installation instructions first, which will guide you through the process.
If you still experience problems installing check out the Frequently Asked Installation Questions. If this still doesn't help try the official OpenOffice.org forum.
If you are looking for paid installation support we have a list for companies here.
I need help with using OpenOffice.org
Your first approach for getting help on using the software would be the application help that comes with OpenOffice.org. You can invoke the help system by pressing F1 in any OpenOffice.org application.
If you cannot find the information there, you may want look into one of the following resources. Some of the resources are maintained by the [[Documentation OpenOffice.org Documentation project]] and some are maintained by 3rd parties. Most, but not all of the information sources are freely available.
OpenOffice.org User Forum
The official OpenOffice.org forum is an extensive source for information and a good place to get help from fellow users from all levels of experience. It is run by volunteers and completely free to use.
OpenOffice.org User Mailing Lists
You can subscribe to the OpenOffice.org user mailing list and post your problem there. Be sure that you take a look at the mailing list archive to see if your problem was discussed before.
- To subscribe, just send an empty email to users-subscribe@openoffice.org.
- To unsubscribe, send an empty email to users-unsubscribe@openoffice.org.
Frequently Asked Questions
The Documentation project maintains a growing list of Frequently Asked Questions for all areas of installation and usage. You can also search through the list of FAQs using the search facility on the Documentation project web page.
Manuals and Books
Manuals provide a good way of getting an overview over the concepts of the software. The Documentation project offers a multitude of manuals for beginner and advanced users, as well as for system administrators, and core and BASIC developers.
There are also printed books and books for download available from 3rd parties. Some of those may not be free of charge.
How Tos and Tutorials
If you rather prefer a hands on approach, the Documentation project offers How Tos and Tutorials that concisely describe how to achieve a certain task. There are also many 3rd parties offering step by step tutorials.
Commercial Support
You can get paid professional support for OpenOffice.org. We have a list for companies that offer support here.
