User:Thorsten Ziehm

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Revision as of 08:58, 5 February 2009 by Thorstenziehm (Talk | contribs)

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I am managing an operations team with 12 engineers at Sun Microsystems which is working for StarOffice and OpenOffice.org. The team includes 3 engineers for Build Environment, 2 Program Manager, 1 User Experience engineer and 7 QA engineers. One small subtask for the team is working on evaluation customer escalations for OOo and SO (sustaining). Especially the Program Manager is working with the support team of Sun. The rest of the team is working nearly all the time for the OOo community. The name of the team is (Sun like) "Build Enviromnent/QA Sustaining".


Who is working in my team (some highlights for the OOo community) :


In the past 6 years I was the manager of the Quality Assurance team for StarOffice/OpenOffice.org at Sun Microsystems. This team was part of the Operations Team for StarOffice/OpenOffice.org inside Sun. I started as tester for StarOffice in 1996. After short time I was responsible to integrate VCL Testtool in general testing process and started with writing test scripts for all OOo application. The first team I lead was the Automated Testing team inside the Quality Assurance. At the end 22 QA engineers worked in this team.


In February 2009 a restructuring in the Operations team at Sun was done. All teams were mixed to get new synergies between different departments and "infiltrate" all parts of operations with QA knowledge.


The responsibilities in my team are to support the Build Environment and the needed tooling for the OpenOffice.org community, supporting (making) Quality Assurance for OpenOffice.org, supporting (making) User Experience tasks for OpenOffice.org, support the L10N teams with their translation and to work on customer escalations for StarOffice and OpenOffice.org.


If you are interested in working with the community, please join the teams and visit their sites.


Mail : thorstenziehm at openoffice.org

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