Revision as of 19:33, 6 October 2010

The basic idea here is to find a way to group issues, so that their resolution allows the greatest number of users to achieve their work with OOo.

For the time being, OOo can't fulfill the needs of every kind of users.

User profiles

"Active" readers

This are the people who are not using OOo as their main Office suite ; the

Basic λ users

Just a "joe average" user that expects basic, predictable behaviors.

Simple real life Workflows

Receiving a document via email, opening it, reading it, correcting a few things, sending it back

In this case we assume the user's email client is Outlook 2003 (quite common, unfortunately).

Successive problems the user might run into:

• OOo opens /behind/ the current window, so the user believes its not open.

• If opened from the preview panel, the document will open as read only. That means that a lot of basic *viewing* operations won't be offered, like filtering data in a spreadsheet, etc.

• The icon for switching to read/write sometimes doesn't work.

• If he adds comments or if the change tracking is enabled, they will be labeled as "unknown author" and get mixed with other people's input.

• If he uses the "send to email" function, he might freeze the application if he copy/pastes the email address.

Consolidating presentations

Different users create different presentations that must be merged into a single presentation.

Conflicting Master pages

Conflicting Styles

Dodging the problem?

If your presentations don't have any animations, you can use the PDF format and a tool like [PDFSam http://www.pdfsam.org/].

• But...* : a nasty bug in OOo's PDF makes them print upside down when (and most of the time is it, because you actually need it).