U.s.oo.o/User Community Roles

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This page is a spin-off of the Constitution page and specifically aims to provide a collaboration vehicle to agree the OOo User Community Rolls for the users of the site (Users).

Guest

Guests are Users who can search and access the information provided by the site, but cannot post or modify its content. No registration or validation is required to be a Guest. The site is open to all. (1).

Member

Member are Users who have completed the site registration process(2). Members can also post or modify the information content of the site, within the content rules of the site.

Volunteer

Any Member who wishes to take on a more active part in the life of the site (and commit to defined responsibilities for any site role that the Member has accepted) can request to become a Volunteer. The site Volunteers are collectively referred to as the User Community Volunteers (UCV). There is no cap on the size of the UCV.

There are four precursors to being accepted as a Volunteer:

  • The Member must apply to become a Volunteer(2).
  • The Member must have shown some evidence of sustained commitment to the site. An example of such commitment could be say 100 postings and wiki contributions, or a number of material articles over a six month period. A equivalent track record on an associated community (for example one of the other active OpenOffice.org or Linux related forums will normally be acceptable.
  • The Member's request must be supported by two or more Volunteers, who have validated the Members application and are willing to endorse this membership.
  • The application must be endorsed by a UCV Vote(3). The quorum for the vote is one third of the UCV, and a two-thirds majority must be obtained of votes cast.

Any Volunteer may propose the removal of Volunteer status for any Volunteer.

In cases where a Volunteer is Proposed for removal by a second party and the Volunteer is not simply resigning from Volunteer status, there must be just cause for the proposal; such cause could include:

  • lapse of status since the Member concerned has been inactive on the site and in the Volunteer role for over six months;
  • repeated abuse or disregard of the site, the membership or standing instructions endorsed by the UCV/

In such a case, the proposal must be supporting by a seconding Volunteer, and the removal must then be endorsed by a UCV Vote(3). The quorum for the vote is one third of the UCV, and a two-thirds majority must be obtained of votes cast. (Once removed, a member can subsequently reapply for Volunteer status.)

Roles available to Volunteers

(These need fleshed out an this is really just a place holder on this first version, but the basic principle is that the list and responsibilities of the site roles can evolve overtime under change control and endorsement through the UCV voting process.

Site Administrator

Service Administrator

Content Manager

Service Moderator

Ombudsman

Footnotes

Limitations on Site Access

Some transactional rate limiting mechanisms may apply to prevent robot users degrading the performance of the site for normal interactive users. We also need to consider whether we bar certain users and / or IP address/domains.

Site Registration Process

The Site Registration Process has two variants:

  • The standard process is for Users who want to become a Member of the site. The main reason form this process is to assign an identity for purposes of tracking changes that the user wishes to make. The minimum content is correct response to a "Captcha" dialogue or equivalent to eliminate SPAMing bots, and the submission a valid contact email address and response to an email sent to that address. The email address is retained as confidential information and not published on the site without written authorisation by said Member. It is there is to ensure that the site has a means of contacting the member: the site will not permit contributions from users without a valid supporting contact address. There are various other optional fields that the User can specify.
  • The stricter process is for Users who want to become a Volunteer. Since such Volunteers can be appointed to trusted roles within the site, the UCV needs to have some confidence in the provenance and credentials of the applicant. In this case the application must include an a public identity (name, country, work experience, etc.) and a short personal statement of why the candidate wishes to become a volunteer. These details will normally be validated by two existing volunteers. The applicant must agree that all such details can be made available to peer Volunteers, but not accessible by normal Guests and Members except at the Volunteer's own discretion.

UCV Voting Process

Again another placeholder. In general the UCV will be the normal voting forum. Hopefully we can batch routine votes up to say once per month, so that we don't get bombarded by votes.

We also need to think about the when, what how of general Membership votes.

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