Difference between revisions of "Templates/website/usernamemigration/faq"

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(I did not get a confirmation mail after changing the mail address?)
 
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You can log in depending if you got the mail: 'OpenOffice.org extension repository website change: Account migrated: NAME'
 
You can log in depending if you got the mail: 'OpenOffice.org extension repository website change: Account migrated: NAME'
 
* If yes: Your login name is in the mail and you use the OpenOffice.org main site password.
 
* If yes: Your login name is in the mail and you use the OpenOffice.org main site password.
* If no: Your account is not yet migrated, you can use your ols extension site username.
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* If no: Your account is not yet migrated, you can use your old extension site username.
  
 
==Why do I get this mail?==
 
==Why do I get this mail?==
 
Once ago you registered on the OpenOffice.org extension website and you voted, commented, or submitted an extension.
 
Once ago you registered on the OpenOffice.org extension website and you voted, commented, or submitted an extension.
 
==Why should I take action?==
 
To make sure you will have continued access to your content, you need to modify your account e-mail.
 
  
 
==Why is this done?==
 
==Why is this done?==
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==What is the OpenOffice.org extension repository website?==
 
==What is the OpenOffice.org extension repository website?==
 
That is what you see at: http://extensions.services.openoffice.org
 
That is what you see at: http://extensions.services.openoffice.org
 
==What to do:==
 
Change your registered email address on the extension website
 
# Go to: http://extensions.services.openoffice.org/en/user
 
# Log in
 
# Click on the 'Edit' button near the top of the page
 
# Enter your OpenOffice.org email address in 'E-mail address:' which is your OpenOffice.org main site user name and add @openoffice.org to get a valid e-mail, like: user_name@OpenOffice.org;
 
Before entering the address @openoffice.org, send an email to this address to see if it works and where to read messages send to this address.
 
# Then click the button 'Submit' at the bottom of the page.
 
# You will get 2 emails; The first is send to your old email address, the second one is the important one which contains a link that activates the change and is send to your @openoffice.org email address.
 
# Click the link in the email
 
# Finished
 
  
 
==What is my OpenOffice.org email address?==
 
==What is my OpenOffice.org email address?==
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==What if my log-in fails on the extension website?==
 
==What if my log-in fails on the extension website?==
Make sure you use your user-name for the extension website to log-in; Your email does not work as user-name
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1. Make sure you can login on the main site: https://www.openoffice.org/people/login
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with the user name from the mail.
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2. If that works, then do the same on http://extensions.services.openoffice.org/en/user
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with the same user name and password from 1)
  
 
==What if I can not log-in on the main site?==
 
==What if I can not log-in on the main site?==
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** Read comments
 
** Read comments
  
==I did not get a confirmation mail after changing the mail address?==
 
Please look into your spam folder.
 
  
==How do I log-in after I changed my mail on the extension website?==
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Your log-in is still your user-name, which is not changed until further notice.
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To clarify: your other choice: You can not log-in using your mail address.
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[[Category:Template Repository]]
 
[[Category:Template Repository]]

Latest revision as of 16:32, 6 April 2011

The migration started on 04.04.2011; For a few days you can not log in if you do not have an account on the site. User registration is disabled during the migration.

You can log in depending if you got the mail: 'OpenOffice.org extension repository website change: Account migrated: NAME'

  • If yes: Your login name is in the mail and you use the OpenOffice.org main site password.
  • If no: Your account is not yet migrated, you can use your old extension site username.

Why do I get this mail?

Once ago you registered on the OpenOffice.org extension website and you voted, commented, or submitted an extension.

Why is this done?

  • To unify authentication across similar sites. Just one same log-in name and password for all sites.
  • Intended behavior: Just register on the main site and use the log-in on other sites - no need to register again.
  • To get rid of complains that log-in on the extension website does not work - since the user used the log-in from the main site.
  • Some sites may look the same, but they have a user database on their own, for this to change, the current action needs to take place.
  • To be able, one day, to use single sign-on.

What is the OpenOfice.org main site?

That is what you see at: http://www.openoffice.org

What is the OpenOffice.org extension repository website?

That is what you see at: http://extensions.services.openoffice.org

What is my OpenOffice.org email address?

It is your OpenOffice.org main site user name plus @openoffice.org; Like: user_name@openoffice.org

How do I know I have an OpenOffice.org email-address?

Try by using the user-name at https://www.openoffice.org/people/new and use your real email address there. If you get an error-message there it will tell you are already registered.

Where do I get an OpenOffice.org email address?

If you do not have an account, please go to the OpenOffice.org main website to create: https://www.openoffice.org/people/new

Where do I get emails send to my OpenOffice.org email address?

Mails send to @openoffice.org are *forwarded* to your real email address that you can see at: To see which e-mail it is, log in to: https://www.openoffice.org/people/login and go to: Select 'Edit My Profile' from the left

What is next?

When it is announced with another mail notification:

  1. Your user name on the extension website will become the same user name as on the main OOo website.
  2. Your password will be the same as on the main OOo website

When will I need to use the new log-in on the extension website?

You will get an e-mail that tells you, that your log-in to the extension website has changed.

When will the migration happen?

The migration of the accounts started on 04.04.2011.

What if my log-in fails on the extension website?

1. Make sure you can login on the main site: https://www.openoffice.org/people/login with the user name from the mail.

2. If that works, then do the same on http://extensions.services.openoffice.org/en/user with the same user name and password from 1)

What if I can not log-in on the main site?

Either you use the wrong password or you do not have an account there

How does the migration work?

Someday all users who provided their OpenOffice.org email address on the extensions website will get an email telling them to use this user-name as log-in with their main site password. All other user accounts on the extensions website will be blocked.

Why should I care about this?

  • You need to be registered if you want:
    • Submit an extension
    • Comment on an extension
    • Contact the author of an extension
  • You can go without registration, to:
    • Download extensions
    • Read comments
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