Renaissance:Phase 1

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Team

Who are our users?

What do our users do with the product?

How do they use our product, are they satisfied?

What problems do they have?

  • IsoMetrics (in various settings)
  • Community feedback
  • RFEs

Links

User Feedback Raw Data Files

Please be aware that the data is unprocessed and due to the Beta stadium of the user feedback functionality it does not cover all available functions within OpenOffice.org. Depending on how a function is implemented and where you call it from, there might be some uncertainties e.g. buttons that also have drop-down menus are not covered yet (undo, redo, paste etc.). If you don't find a function within the data then it is very likely that it is not being tracked yet or it has a "name" which is different from what the user sees in the UI.

If you want to figure out how a function is represented in the data, then:

  • use your OOo 3.1 copy, enable user feedback functionality and use the function. Then open the CSV file through "Tools - Options... - OpenOffice.org - Improvement Program" and see for yourself what has been recorded.
  • search for it in the source code browser OpenGrok.

Raw data is available for different applications like Writer, Draw, Impres or Calc at Usage Feedback Data including a summary of all applications.

Lists of Functions (Toolbar/Menu Commands) in OOo

Finished Action Items

Phase item / Description Owner Status Results Outcome Complete Due Date
OpenOffice.org User Survey 2008. FL/CJ done - Survey Results 100% January 2009
IsoMetrics-S Survey at VBG. AB done - Survey Results 100% January 2009
OpenOffice.org User Survey 2009: Focus on tasks FL done Survey online 100% January 2009
IsoMetrics-L Survey AB done 100% February 2009
Preference survey Mike & Jaron done raw data Mike & Jaron 100% February 2009
Usage tracking (3.1 release) AB Done 3.1 release 100% same as OOo 3.1 release
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