Renaissance:Phase 1
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Contents
Who are our users?
- OpenOffice.org User Survey I (2008)
- OpenOffice.org User Survey II (2009) (currently running)[1]
- Customer feedback
What do our users do with the product?
- OpenOffice.org User Survey II (2009) (currently running)[2]
- Customer feedback
How do they use our product, are they satisfied?
- Usage tracking
- Template Usage on OOo Template Repository
- OpenOffice.org User Survey II (2009) (currently running)[3]
- Focus groups
- Contextual inquiries
- User interviews
- User observations
- Site visits, user and customer satisfaction surveys
What problems do they have?
- IsoMetrics (in various settings)
- Community feedback
- RFEs
Finished Action Items
| Phase item / Description | Owner | Status | Results | Outcome | Complete | Due Date |
|---|---|---|---|---|---|---|
| OpenOffice.org User Survey 2008. | FL/CJ | done | - Survey Results | 100% | January 2009 | |
| IsoMetrics-S Survey at VBG. | AB | done | - Survey Results | 100% | January 2009 | |
| OpenOffice.org User Survey 2009: Focus on tasks | FL | done | Survey online | 100% | January 2009 | |
| IsoMetrics-L Survey | AB | done | 100% | February 2009 | ||
| Preference survey | Mike & Jaron | done | raw data | Mike & Jaron | 100% | February 2009 |
| Usage tracking (3.1 release) | AB | Done | 3.1 release | 100% | same as OOo 3.1 release |
Links
- OpenOffice.org User Survey 2009 -The current OpenOffice.org User Survey
- User Feedback Program - The OpenOffice.org User Feedback Program
- IsoMetrics Questionnaire - IsoMetrics project site at the University of Osnabrück
