Difference between revisions of "Renaissance:Phase 1"

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{{User Experience Community}}
 
{{User Experience Community}}
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[[Image:ProjectRenaissance Logo PhaseResearch.png|center]]
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<center>'''Research''' - Know and understand OpenOffice.org users to better meet their needs.</center>
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==Users==
 
=== Who are our users? ===
 
=== Who are our users? ===
 
* [[ Renaissance:Phase_1:OOoUser_Survey | OpenOffice.org User Survey I (2008) ]]
 
* [[ Renaissance:Phase_1:OOoUser_Survey | OpenOffice.org User Survey I (2008) ]]
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=== How do they use our product, are they satisfied? ===
 
=== How do they use our product, are they satisfied? ===
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* Usage tracking [http://blogs.sun.com/GullFOSS/entry/getting_usage_tracking_data_for]
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* [[ tracking results | User Feedback Program ]]
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** [http://uxopenofficeorg.blogspot.com/2009/02/what-document-templates-do-our-users.html Template Usage] on OOo Template Repository
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* [http://uxopenofficeorg.blogspot.com/2009/02/what-document-templates-do-our-users.html Template Usage] on OOo Template Repository
 
* [[ Renaissance:Phase_1:OOoUser_Survey2009 | OpenOffice.org User Survey II (2009)]] (currently running)[http://surveys.services.openoffice.org]
 
* [[ Renaissance:Phase_1:OOoUser_Survey2009 | OpenOffice.org User Survey II (2009)]] (currently running)[http://surveys.services.openoffice.org]
 
* Focus groups
 
* Focus groups
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** User observations
 
** User observations
 
* Site visits, user and customer satisfaction surveys
 
* Site visits, user and customer satisfaction surveys
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* Uninstallation Survey (will start with OOo 3.2)
  
 
=== What problems do they have? ===
 
=== What problems do they have? ===
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* Community feedback
 
* Community feedback
 
* RFEs
 
* RFEs
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===Finished Action Items===
 
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{|style="background:white; border:0; cellspacing:1; cellpadding:1"
 
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|- bgcolor="lightgrey "
 
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! width="35%" | Phase item / Description
 
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! width="10%" | Owner
 
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! width="10%" | Status
 
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! width="10%" | Results
 
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! width="10%" | Outcome
 
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! width="5%" | Complete
 
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! width="20%" | Due Date
 
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|-
 
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| OpenOffice.org User Survey 2008. || FL/CJ || done || [[Renaissance:Phase_1:OOoUser_Survey|- Survey Results]] || || 100% || January 2009
 
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|- bgcolor="#ECF2FD"
 
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| IsoMetrics-S Survey at VBG. || AB || done || [[Renaissance:IsoMetrics_Results|- Survey Results]] || || 100% || January 2009
 
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|-
 
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| OpenOffice.org User Survey 2009: Focus on tasks || FL || done || ||[http://surveys.services.openoffice.org/surveys/index.php?sid=69531&newtest=Y&lang=de Survey online] || 100% || January 2009
 
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|- bgcolor="#ECF2FD"
 
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| IsoMetrics-L Survey || AB || done ||  || || 100% || February 2009
 
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|-
 
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| Preference survey || Mike & Jaron || done || [http://wiki.services.openoffice.org/w/images/a/a2/Mso_ooo_survey.odt raw data] || [http://wiki.services.openoffice.org/w/images/9/93/Mike_Hall_Summary.odt Mike] & [http://wiki.services.openoffice.org/w/images/3/36/Jaron_Kuppers_Summary.odt Jaron]|| 100% || February 2009
 
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|- bgcolor="#ECF2FD"
 
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| Usage tracking (3.1 release) || AB || Done || 3.1 release || || 100% || same as OOo 3.1 release
 
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|}
 
  
 
=== Links ===
 
=== Links ===
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* [http://surveys.services.openoffice.org/surveys/index.php?sid=69531 OpenOffice.org User Survey 2009] -The current OpenOffice.org User Survey
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* [http://surveys.services.openoffice.org/surveys/index.php?sid=69531 OpenOffice.org User Survey 2009] - The current OpenOffice.org User Survey
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* [http://wiki.services.openoffice.org/wiki/User_Experience/OpenOffice.org_User_Feedback_Extension User Feedback Program] - The OpenOffice.org User Feedback Program
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* [[User_Experience/OpenOffice.org_User_Feedback_Extension|User Feedback Program]] - The OpenOffice.org User Feedback Program
 
* [http://www.isometrics.uni-osnabrueck.de/ IsoMetrics Questionnaire] - IsoMetrics project site at the University of Osnabrück
 
* [http://www.isometrics.uni-osnabrueck.de/ IsoMetrics Questionnaire] - IsoMetrics project site at the University of Osnabrück
  
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=== User Feedback Raw Data Files ===
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== Competition ==
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Please be aware that the data is unprocessed and due to the Beta stadium of the user feedback functionality it does not cover all available functions within OpenOffice.org. Depending on how a function is implemented and where you call it from, there might be some uncertainties e.g. buttons that also have drop-down menus are not covered yet (undo, redo, paste etc.). If you don't find a function within the data then it is very likely that it is not being tracked yet or it has a "name" which is different from what the user sees in the UI.
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A competitive analysis [[Competitor_Analysis]] about
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* MS Powerpoint 2010
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If you want to figure out how a function is represented in the data, use your OOo 3.1 copy, enable user feedback functionality and use the function. Then open the CSV file through tools>options> ... and see for youself what has been recorded.
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* MS Powerpoint 2008 (Mac)
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* Apple Keynote '09
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* [http://wiki.services.openoffice.org/w/images/e/ef/UserFeedbackRawData_Impress.ods Usage Feedback Data for Impress]
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* Google Docs (as of June 2009)
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* and Zoho Office
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=== Lists of Functions (Toolbar/Menu Commands) in OOo  ===
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OOo 3.1 Functions Sorted by Application<br>
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Latest revision as of 14:53, 30 November 2009

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ux.openoffice.org

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Team

ProjectRenaissance Logo PhaseResearch.png
Research - Know and understand OpenOffice.org users to better meet their needs.

Users

Who are our users?

What do our users do with the product?

How do they use our product, are they satisfied?

What problems do they have?

  • IsoMetrics (in various settings)
  • Community feedback
  • RFEs

Links

Competition

A competitive analysis Competitor_Analysis about

  • MS Powerpoint 2010
  • MS Powerpoint 2008 (Mac)
  • Apple Keynote '09
  • Google Docs (as of June 2009)
  • and Zoho Office
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