Difference between revisions of "Renaissance:Phase 1"

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{{User Experience Community}}
 
{{User Experience Community}}
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[[Image:ProjectRenaissance Logo PhaseResearch.png|center]]
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<center>'''Research''' - Know and understand OpenOffice.org users to better meet their needs.</center>
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==Users==
 
=== Who are our users? ===
 
=== Who are our users? ===
 
* [[ Renaissance:Phase_1:OOoUser_Survey | OpenOffice.org User Survey I (2008) ]]
 
* [[ Renaissance:Phase_1:OOoUser_Survey | OpenOffice.org User Survey I (2008) ]]
* OpenOffice.org User Survey II (2009) (currently running)[http://surveys.services.openoffice.org]
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* [[ Renaissance:Phase_1:OOoUser_Survey2009 | OpenOffice.org User Survey II (2009)]] (currently running)[http://surveys.services.openoffice.org]
 
* Customer feedback
 
* Customer feedback
  
 
=== What do our users do with the product? ===
 
=== What do our users do with the product? ===
* OpenOffice.org User Survey II (2009) (currently running)[http://surveys.services.openoffice.org]
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* [[ Renaissance:Phase_1:OOoUser_Survey2009 | OpenOffice.org User Survey II (2009)]] (currently running)[http://surveys.services.openoffice.org]
 
* Customer feedback
 
* Customer feedback
  
 
=== How do they use our product, are they satisfied? ===
 
=== How do they use our product, are they satisfied? ===
* Usage tracking
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* [[ tracking results | User Feedback Program ]]
** [http://uxopenofficeorg.blogspot.com/2009/02/what-document-templates-do-our-users.html Template Usage] on OOo Template Repository
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* [http://uxopenofficeorg.blogspot.com/2009/02/what-document-templates-do-our-users.html Template Usage] on OOo Template Repository
* OpenOffice.org User Survey II (2009) (currently running)[http://surveys.services.openoffice.org]
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* [[ Renaissance:Phase_1:OOoUser_Survey2009 | OpenOffice.org User Survey II (2009)]] (currently running)[http://surveys.services.openoffice.org]
 
* Focus groups
 
* Focus groups
 
* Contextual inquiries
 
* Contextual inquiries
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** User observations
 
** User observations
 
* Site visits, user and customer satisfaction surveys
 
* Site visits, user and customer satisfaction surveys
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* Uninstallation Survey (will start with OOo 3.2)
  
 
=== What problems do they have? ===
 
=== What problems do they have? ===
* IsoMetrics (in various settings)
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* [[Renaissance:IsoMetrics_Results | IsoMetrics]] (in various settings)
 
* Community feedback
 
* Community feedback
 
* RFEs
 
* RFEs
 
===Finished Action Items===
 
{|style="background:white; border:0; cellspacing:1; cellpadding:1"
 
|+
 
|- bgcolor="lightgrey "
 
! width="45%" | Phase item / Description
 
! width="5%" | Owner
 
! width="10%" | Status
 
! width="10%" | Results
 
! width="5%" | Outcome
 
! width="5%" | Complete
 
! width="20%" | Due Date
 
|-
 
| OpenOffice.org User Survey 2008. || FL/CJ || done || [[Renaissance:Phase_1:OOoUser_Survey|- Survey Results]] || || 100% || January 2009
 
|- bgcolor="#ECF2FD"
 
| IsoMetrics-S Survey at VBG. || AB || done || [[Renaissance:IsoMetrics_Results|- Survey Results]] || || 100% || January 2009
 
|-
 
| OpenOffice.org User Survey 2009: Focus on tasks || FL || done || [http://surveys.services.openoffice.org/surveys/index.php?sid=69531&newtest=Y&lang=de - Survey]|| || 100% || End of January 2009
 
|- bgcolor="#ECF2FD"
 
| IsoMetrics-L Survey || AB || done ||  || || 100% || February 2009
 
|-
 
| Preference survey || Mike & Jaron || done || [http://wiki.services.openoffice.org/w/images/a/a2/Mso_ooo_survey.odt raw data] || [http://wiki.services.openoffice.org/w/images/9/93/Mike_Hall_Summary.odt Mike] & [http://wiki.services.openoffice.org/w/images/3/36/Jaron_Kuppers_Summary.odt Jaron]|| 100% || End of February
 
|}
 
  
 
=== Links ===
 
=== Links ===
* [http://surveys.services.openoffice.org/surveys/index.php?sid=91452 OpenOffice.org User Survey] -The OpenOffice.org User Survey
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* [http://surveys.services.openoffice.org/surveys/index.php?sid=69531 OpenOffice.org User Survey 2009] - The current OpenOffice.org User Survey
* [http://wiki.services.openoffice.org/wiki/User_Experience/OpenOffice.org_User_Feedback_Extension User Feedback Program] - The OpenOffice.org User Feedback Program
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* [[User_Experience/OpenOffice.org_User_Feedback_Extension|User Feedback Program]] - The OpenOffice.org User Feedback Program
 
* [http://www.isometrics.uni-osnabrueck.de/ IsoMetrics Questionnaire] - IsoMetrics project site at the University of Osnabrück
 
* [http://www.isometrics.uni-osnabrueck.de/ IsoMetrics Questionnaire] - IsoMetrics project site at the University of Osnabrück
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== Competition ==
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A competitive analysis [[Competitor_Analysis]] about
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* MS Powerpoint 2010
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* MS Powerpoint 2008 (Mac)
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* Apple Keynote '09
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* Google Docs (as of June 2009)
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* and Zoho Office

Latest revision as of 14:53, 30 November 2009

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Team

ProjectRenaissance Logo PhaseResearch.png
Research - Know and understand OpenOffice.org users to better meet their needs.

Users

Who are our users?

What do our users do with the product?

How do they use our product, are they satisfied?

What problems do they have?

  • IsoMetrics (in various settings)
  • Community feedback
  • RFEs

Links

Competition

A competitive analysis Competitor_Analysis about

  • MS Powerpoint 2010
  • MS Powerpoint 2008 (Mac)
  • Apple Keynote '09
  • Google Docs (as of June 2009)
  • and Zoho Office
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