Difference between revisions of "Renaissance:Phase 1"

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(Finished Action Items)
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=== Who are our users? ===
 
=== Who are our users? ===
 
* [[ Renaissance:Phase_1:OOoUser_Survey | OpenOffice.org User Survey I (2008) ]]
 
* [[ Renaissance:Phase_1:OOoUser_Survey | OpenOffice.org User Survey I (2008) ]]
* OpenOffice.org User Survey II (2009) (currently running)[http://surveys.services.openoffice.org]
+
* [[ Renaissance:Phase_1:OOoUser_Survey2009 | OpenOffice.org User Survey II (2009)]] (currently running)[http://surveys.services.openoffice.org]
 
* Customer feedback
 
* Customer feedback
  

Revision as of 18:13, 20 May 2009

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Team

Who are our users?

What do our users do with the product?

  • OpenOffice.org User Survey II (2009) (currently running)[2]
  • Customer feedback

How do they use our product, are they satisfied?

  • Usage tracking
  • OpenOffice.org User Survey II (2009) (currently running)[3]
  • Focus groups
  • Contextual inquiries
    • User interviews
    • User observations
  • Site visits, user and customer satisfaction surveys

What problems do they have?

  • IsoMetrics (in various settings)
  • Community feedback
  • RFEs

Finished Action Items

Phase item / Description Owner Status Results Outcome Complete Due Date
OpenOffice.org User Survey 2008. FL/CJ done - Survey Results 100% January 2009
IsoMetrics-S Survey at VBG. AB done - Survey Results 100% January 2009
OpenOffice.org User Survey 2009: Focus on tasks FL done Survey online 100% January 2009
IsoMetrics-L Survey AB done 100% February 2009
Preference survey Mike & Jaron done raw data Mike & Jaron 100% February 2009
Usage tracking (3.1 release) AB Done 3.1 release 100% same as OOo 3.1 release

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