Difference between revisions of "Renaissance:Phase 1"
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** [http://uxopenofficeorg.blogspot.com/2009/02/what-document-templates-do-our-users.html Template Usage] on OOo Template Repository | ** [http://uxopenofficeorg.blogspot.com/2009/02/what-document-templates-do-our-users.html Template Usage] on OOo Template Repository | ||
* Focus groups | * Focus groups | ||
| − | * | + | * Contextual inquiries |
| + | ** User interviews | ||
| + | ** User observations | ||
* Site visits, user and customer satisfaction surveys | * Site visits, user and customer satisfaction surveys | ||
Revision as of 10:24, 10 February 2009
Contents
Who are our users?
- OpenOffice.org user survey
- Customer feedback
How do they use our product, are they satisfied?
- Usage tracking
- Template Usage on OOo Template Repository
- Focus groups
- Contextual inquiries
- User interviews
- User observations
- Site visits, user and customer satisfaction surveys
What problems do they have?
- IsoMetrics (in various settings)
- Community feedback
- RFEs
Finished Action Items
| Phase item / Description | Owner | Status | Results | Outcome | Complete | Due Date |
|---|---|---|---|---|---|---|
| OpenOffice.org User Survey 2008. | FL/CJ | done | - Survey Results | 100% | January 2009 | |
| IsoMetrics-S Survey at VBG. | AB | done | - IsoMetrics Results | 100% | January 2009 |
Links
- OpenOffice.org User Survey -The OpenOffice.org User Survey
- User Feedback Program - The OpenOffice.org User Feedback Program
- IsoMetrics Questionnaire - IsoMetrics project site at the University of Osnabrück
