Difference between revisions of "Renaissance:Phase 1"
From Apache OpenOffice Wiki
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=== How do they use our product, are they satisfied? === | === How do they use our product, are they satisfied? === | ||
* Usage tracking | * Usage tracking | ||
| + | ** [http://uxopenofficeorg.blogspot.com/2009/02/what-document-templates-do-our-users.html Template Usage] on OOo Template Repository | ||
* Focus groups | * Focus groups | ||
* Ethnographic interviews | * Ethnographic interviews | ||
* Site visits, user and customer satisfaction surveys | * Site visits, user and customer satisfaction surveys | ||
| − | |||
=== What problems do they have? === | === What problems do they have? === | ||
Revision as of 16:34, 2 February 2009
Contents
Who are our users?
- OpenOffice.org user survey
- Customer feedback
How do they use our product, are they satisfied?
- Usage tracking
- Template Usage on OOo Template Repository
- Focus groups
- Ethnographic interviews
- Site visits, user and customer satisfaction surveys
What problems do they have?
- IsoMetrics (in various settings)
- Community feedback
- RFEs
Links
- OpenOffice.org User Survey -The OpenOffice.org User Survey
- User Feedback Program - The OpenOffice.org User Feedback Program
- IsoMetrics Questionnaire - IsoMetrics project site at the University of Osnabrück
