Difference between revisions of "Renaissance:Phase 1"
From Apache OpenOffice Wiki
| Line 8: | Line 8: | ||
* Ethnographic interviews | * Ethnographic interviews | ||
* Site visits, user and customer satisfaction surveys | * Site visits, user and customer satisfaction surveys | ||
| + | * [http://uxopenofficeorg.blogspot.com/2009/02/what-document-templates-do-our-users.html Template Usage] on OOo Template Repository | ||
=== What problems do they have? === | === What problems do they have? === | ||
Revision as of 16:32, 2 February 2009
Contents
Who are our users?
- OpenOffice.org user survey
- Customer feedback
How do they use our product, are they satisfied?
- Usage tracking
- Focus groups
- Ethnographic interviews
- Site visits, user and customer satisfaction surveys
- Template Usage on OOo Template Repository
What problems do they have?
- IsoMetrics (in various settings)
- Community feedback
- RFEs
Links
- OpenOffice.org User Survey -The OpenOffice.org User Survey
- User Feedback Program - The OpenOffice.org User Feedback Program
- IsoMetrics Questionnaire - IsoMetrics project site at the University of Osnabrück
