Difference between revisions of "Renaissance:Phase 1"
From Apache OpenOffice Wiki
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=== Who are our users? === | === Who are our users? === | ||
− | * OpenOffice.org user survey | + | * [[ Renaissance:Phase_1:OOoUser_Survey | OpenOffice.org user survey ]] |
* Customer feedback | * Customer feedback | ||
Revision as of 13:20, 19 December 2008
Contents
Who are our users?
- OpenOffice.org user survey
- Customer feedback
How do they use our product, are they satisfied?
- Usage tracking
- Focus groups
- Ethnographic interviews
- Site visits, user and customer satisfaction surveys
What problems do they have?
- IsoMetrics (in various settings)
- Community feedback
- RFEs
Links
- OpenOffice.org User Survey -The OpenOffice.org User Survey
- User Feedback Program - The OpenOffice.org User Feedback Program
- IsoMetrics Questionnaire - IsoMetrics project site at the University of Osnabrück