Difference between revisions of "Renaissance:Phase 1"
From Apache OpenOffice Wiki
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* [http://surveys.services.openoffice.org/surveys/index.php?sid=91452 OpenOffice.org User Survey] -The OpenOffice.org User Survey | * [http://surveys.services.openoffice.org/surveys/index.php?sid=91452 OpenOffice.org User Survey] -The OpenOffice.org User Survey | ||
* [http://wiki.services.openoffice.org/wiki/User_Experience/OpenOffice.org_User_Feedback_Extension User Feedback Program] - The OpenOffice.org User Feedback Program | * [http://wiki.services.openoffice.org/wiki/User_Experience/OpenOffice.org_User_Feedback_Extension User Feedback Program] - The OpenOffice.org User Feedback Program | ||
| + | * [http://www.isometrics.uni-osnabrueck.de/ IsoMetric Questionnaire] - IsoMetrics project site at the University of Osnabrück | ||
Revision as of 20:24, 2 December 2008
Contents
Who are our users?
- OpenOffice.org user survey
- Customer feedback
How do they use our product, are they satisfied?
- Usage tracking
- Focus groups
- Ethnographic interviews
- Site visits, user and customer satisfaction surveys
What problems do they have?
- IsoMetrics (in various settings)
- Community feedback
- RFEs
Links
- OpenOffice.org User Survey -The OpenOffice.org User Survey
- User Feedback Program - The OpenOffice.org User Feedback Program
- IsoMetric Questionnaire - IsoMetrics project site at the University of Osnabrück
