Difference between revisions of "Renaissance:Phase 1"
From Apache OpenOffice Wiki
(New page: === Who are our users? === * 1 === How do they use our product, are they satisfied? === * 1 === What problems do they have? === * 1 === Links === * [http://surveys.services.openoffice.o...) |
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=== Who are our users? === | === Who are our users? === | ||
| − | * | + | * OpenOffice.org user survey |
| + | * Customer feedback | ||
=== How do they use our product, are they satisfied? === | === How do they use our product, are they satisfied? === | ||
| − | * | + | * Usage tracking |
| + | * Focus groups | ||
| + | * Ethnographic interviews | ||
| + | * Site visits, user and customer satisfaction surveys | ||
=== What problems do they have? === | === What problems do they have? === | ||
| − | * | + | * IsoMetrics (in various settings) |
| + | * Community feedback | ||
| + | * RFEs | ||
=== Links === | === Links === | ||
* [http://surveys.services.openoffice.org/surveys/index.php?sid=91452 OpenOffice.org User Survey] -The OpenOffice.org User Survey | * [http://surveys.services.openoffice.org/surveys/index.php?sid=91452 OpenOffice.org User Survey] -The OpenOffice.org User Survey | ||
* [http://wiki.services.openoffice.org/wiki/User_Experience/OpenOffice.org_User_Feedback_Extension User Feedback Program] - The OpenOffice.org User Feedback Program | * [http://wiki.services.openoffice.org/wiki/User_Experience/OpenOffice.org_User_Feedback_Extension User Feedback Program] - The OpenOffice.org User Feedback Program | ||
Revision as of 19:31, 2 December 2008
Contents
Who are our users?
- OpenOffice.org user survey
- Customer feedback
How do they use our product, are they satisfied?
- Usage tracking
- Focus groups
- Ethnographic interviews
- Site visits, user and customer satisfaction surveys
What problems do they have?
- IsoMetrics (in various settings)
- Community feedback
- RFEs
Links
- OpenOffice.org User Survey -The OpenOffice.org User Survey
- User Feedback Program - The OpenOffice.org User Feedback Program
