Difference between revisions of "Printing problems with OpenOffice.org 2.0 for Mac OS X"

Revision as of 21:59, 6 November 2006

Please, use the part corresponding to your problem, or create one if needed. To help us, please describe as completely as possible the description of your problem, giving just the most important informations.

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Reporting printing problems

UPDATE : fixes are under tests. Work in progress

 NOTE: before reporting problems with printing in OpenOffice.org 2.0 for Mac OS X, please make sure 
 that you are using the latest available OpenOffice.org 2.0.3 release candidate 
 (e.g. OOo_2.0.3rc5_MacOSXIntel_en-US.dmg), that is built 3 June 2006 or later.
  Builds using milestone m171 and superior include macosxcups cws, and are using native cups implementation. 
  (some special builds will soon be available )

In order to be able to examine the most important issues, every problem type MUST BEGIN using this syntax :

 [ verified : number times] 
 means the first entering the problem put 1, next people will simply increment the counter. Also, write:
 1) your name ( without personnal informations, please)
 2) the version of OpenOffice.org you are using, your locale
 3) the printer you are using : Mark Model ... whatever you think usefull for this field
 4) in a few words, the problem you have

Printing problems

[ verified : 1 time ] Printer freatures appear and are adjustable, but have no effect

Matt P OOo2.0.3 MacOS 10.4.8

Xerox Phaser 6100 color laser with duplex, attached via router and Ethernet

Printer features, such as duplex and page orientation, appear in OOo but, when selected, have no effect on printing. This makes me say naughty words.

[ verified : 1 time ] Installed printers work with regular Mac apps do not appear in OOO 2.-2rc4 printer dialog

None of my installed printers appear in the dialog box. On my Powerbook if I open a file in an MS Office format that had printer information embedded, then all the printers appear. Printing to network attached printers works fine then. This does not happen on my Powermac, none of the installed printers ever appear.

[ verified : 0 times ] Cannot configure my printer

[ verified : 1 times ] Printer configured but not found

Peter K OOo2.0.2rc4 MacOS 10.4.6 Locale EN (NZ)

All cups printers appear in Print... dialog box. Select any, properties are present and correct. Print simple one line document: - nothing is printed. pstopdf runs ~25% for a few seconds, then runs continuous at 90% cpu. OOo is frozen. Some other apps will run slowly. If left running it appears to generate new swapfile at abt 20MB per minute for a simple one word doc. Recovers OK by killall -TERM pstopdf.

Cups test page prints OK. lp prints from terminal. OOo 2.0.1 printed OK from OS 10.4.5, but not now on 10.4.6.

[ verified : 1 times ] Network printing

I'm having problems with : Network Printer : HP4730 multifunction printer / photocopier /scanner. The printer is a standalone network printer serving a group of workers, with a fixed IP address. The MacOSX is 10.3 Panther, Locale : FR. The printer can be seen and printed to from OOo 2.0.x from the Linux workstations. The printer does not appear in the list of CUPS printers in the OOo print dialog under OOo 2.0.x for the MacOSX workstations. The printer is available and the print options configurable from OOo 1.1.x on MacOSX. -- alex

Alex: Please try again with the latest OOo 2.0.2 build (dated 11.3.2006 or later) and report your results again.

[ verified : 0 times ] Printing stops before the end

I've had this happen with other Mac OS X apps, but not OOo yet. The process lpmanager ends up using all the CPU. --Smsm1 15:18, 15 March 2006 (CET)

[ verified : 2 times ] Features not available

Printing is just black and white. Solution:

1. File > Print...
2. Select Printer from pop-up menu
3. Click Properties to the right of the printer menu.
4. Click 'Device' tab
5. Change the colour pop-up menu from 'From Driver' to 'Color'

This should resolve the problem.

It worked for me on a Cannon iP4000 connected to an Airport Express. Computer iMac G5 (iSight) 2.1 GHz. This printer was added using Bonjour. --Smsm1 15:19, 15 March 2006 (CET)

Glenn L OOo 2.0.3 MacOS10.4.8 Canon PIXMA MP150. FLorida USA All my printing comes out in very faint purple. Even the color is tinged purple and very faint.

Other printing related issues

In issue 62847, the Lexmark X1100 printer software causes OpenOffice.org X11 not run properly. [will be fixed just after macosxfondu2 integration -> available in 2.0.4]

In issue 63376, there is a possibly some help for the printing problems: using the native cups system, instead of OOo's emulation of cups. [FIXED] Work in progress

Special characters in print queue name: The ln command, which is used by OOo for printing to CUPS is a bit sensible to special characters. So if your printing queue is named something like PSC_900_Series(Printer) like mine, OOo won't print because of the parentheses in the queue's name. You can check this by opening a terminal session and typing ln -d <printqueue> <filename> where filename should be a small testfile which you can create by TextEdit. If you get an error Message like -bash: syntax error near unexpected token `(' , you're a victim of this problem too. This can be fixed using spadmin. Go to the properties of the printer. There the complete printing command is displayed and edible. Put the name of the queue in double quotes: ln -d "PSC_900_Series(Printer)" worked well for me after all. --Uwealtmann 13:01, 21 April 2006 (CEST)