Hoe herstel ik de interne fout "Get Storage: No Content?"

Hoe herstel ik de interne fout "Get Storage: No Content?"

OpenOffice.org fails wil niet starten en het volgende foutbericht verschijnt:

OpenOffice can not be started due to an error in accessing the OpenOffice.org configuration data.
Please contact your system administrator.
The following internal error has occurred: Get Storage: "No Content".

Dit bericht komt vaak voor als het bestand, genaamd Common.xcu, corrupt is. In de meeste gevallen wordt dit bestand gevuld met 0's. Het probleem lijkt het meeste voor te komen in Windows, mogelijk als resultaat van een crash of een onverwacht beëindiging terwijl OpenOffice.org was geopend.

Windows-systemen

Het is het eenvoudigste om de functie Zoeken in de Windows Verkenner te gebruiken om het bestand in Windows op te sporen.

'Installaties voor meerdere gebruikers:'

Where OpenOffice.org is installed as multi-user under Windows NT/W2k/XP, this file is likely to be in a special system user directory. Therefore, one must have administrator rights and enable the option to view system directories in Explorer before using the Find function. This particular file should be found in the following path:

C:\Documents and Settings\<user>\Application Data\OpenOffice.org<release>\<user>\registry\data\org\openoffice\Office\Common.xcu

where user is an actual user name.

Once the file is located, simply rename the file (for example, to something like Common.xcu.old) and restart OpenOffice.org. A new Common.xcu file is created, and the problem should disappear. 'Single-user installations:'

Where OpenOffice.org is installed for a single user, this file is likely to be in the following path:

C:\Program Files\OpenOffice.org<release>\<user>\registry\data\org\openoffice\Office\Common.xcu.

If the OS is NT/W2k/XP, this file may be in a special system user directory, so use administrator rights and enable the option to view system directories in Explorer before using the Find function. In Windows 95/98/ME, the location will likely be in the suggested path. Again, once the file is located, simply rename the file (for example, to something like Common.xcu.old) and restart OpenOffice.org. A new Common.xcu file will be created and the problem should disappear.

Note: There may be shared files called Common.xcu under paths, such as the following:

C:\[some path]\OpenOffice.org<release>\share\registry\......

Do NOT delete these shared files!

UNIX systems

The default location for this file under a UNIX installation (single or multi-user) is the following path:

$HOME/OpenOffice.org<release>/<user>/registry/data/org/openoffice/Office/Common.xcu

where $HOME is the user's home directory. As above, simply rename the file (for example, to something like Common.xcu.old) and restart OpenOffice.org. A new Common.xcu file will be created and the problem should disappear.

Where <release> is the release number of the OpenOffice.org you have installed and <user> is the user namme of the particular user installation.