Difference between revisions of "Apache OpenOffice User Experience"

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(Adding new content to AOO UX page)
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*[[AOO UX Help Wanted|AOO User Experience Help Wanted]] - Looking to sink your teeth into a juicy research, design or evaluation tasks, check out our activity list.
 
*[[AOO UX Help Wanted|AOO User Experience Help Wanted]] - Looking to sink your teeth into a juicy research, design or evaluation tasks, check out our activity list.
  
== UX Support Strategy ==
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== UX Program ==
  
*[[AOO UX Support Strategy|UX Support Strategy]] - How might UX provide design leadership, drive informed design and development decisions within the AOO community?
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* AOO UX Strategy
*[[AOO UX Research Strategy|UX Research Strategy]] - How might UX gather data to characterize the current state of the product experience and identify opportunities for improvement?
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**[[AOO UX Support Strategy|UX Support Strategy]] - How might UX provide design leadership, drive informed design and development decisions within the AOO community?
*[[AOO UX Design Strategy|UX Design Strategy]] - How might UX turn insight into ideas, and ideas into reality?
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**[[AOO UX Research Strategy|UX Research Strategy]] - How might UX gather data to characterize the current state of the product experience and identify opportunities for improvement?
*[[AOO UX Social Strategy|UX Social Strategy]] - How might UX use social media to learn more about our users, co-design and gather user feedback?  
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**[[AOO UX Design Strategy|UX Design Strategy]] - How might UX turn insight into ideas, and ideas into reality?
 +
**[[AOO UX Social Strategy|UX Social Strategy]] - How might UX use social media to learn more about our users, co-design and gather user feedback?  
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* AOO UX Plan
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** UX Program Task Backlog
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* AOO UX Status
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** UX Dashboard
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** Product Scorecard
  
== Current Activities  ==
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== UX Activities  ==
  
To ensure that OpenOffice resonates with our users, and aligns with their criteria of success, Apache OpenOffice UX is performing a number of user research, design and evaluation activities. <br>
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To help drive informed design and development decisions, Apache OpenOffice UX is performing the following user experience research, design and evaluation activities. <br>
  
 
'''User Research'''  
 
'''User Research'''  

Revision as of 06:04, 25 June 2012

Mission

The mission of the AOO user experience effort is to ensure that our software resonates with our users, and allows them to realize their goals and accomplish their tasks, in a way that compliments their context of use, in their world. We want to make Apache OpenOffice the best open source office suite in terms of usability, productivity and enjoyment.

In other words, we want to design and deliver great software that helps people capture their thoughts and share their ideas!

About UX

AOO user experience efforts seeks to provide guidance to the product management, and development community to ensure that AOO offers the best user experience possible.

Our duties include gathering user input, distilling insight into opportunities, designing solutions to realize opportunities, advocating usability within the broader design and development process, and helping turn ideas into reality.

Our work products include user research, user roles/personas, usage scenarios, wireframes, design explorations, design evaluations, and user testing.

How to Get Involved?

User experience is an umbrella term that encompasses information architecture, usability engineering, user interface design, interaction design, and visual design, as components of the holistic user experience. Apache OpenOffice user experience is currently looking for creative, passionate people to join the effort. You don’t have to be a C++ guru (or even know what that means) to get involved. You just have to love software. Join our user experience community and contribute to the conversation. Your research, writing, drawing, sketching, and design skills will be greatly appreciated.

UX Program

  • AOO UX Strategy
    • UX Support Strategy - How might UX provide design leadership, drive informed design and development decisions within the AOO community?
    • UX Research Strategy - How might UX gather data to characterize the current state of the product experience and identify opportunities for improvement?
    • UX Design Strategy - How might UX turn insight into ideas, and ideas into reality?
    • UX Social Strategy - How might UX use social media to learn more about our users, co-design and gather user feedback?
  • AOO UX Plan
    • UX Program Task Backlog
  • AOO UX Status
    • UX Dashboard
    • Product Scorecard

UX Activities

To help drive informed design and development decisions, Apache OpenOffice UX is performing the following user experience research, design and evaluation activities.

User Research

To help make informed design and development decisions, the OpenOffice community needs to understand who uses OpenOffice, what they use it for, and what is important to them. Beyond roles and goals, we need to understand user attitudes and behaviour, uncover latent and emerging needs, and understand drivers and barriers of change. User data is captured by asking questions, listening and observing people using our software. Activities include interviews, surveys and direct observation. The outcome of user research is enhanced insight into the user, their context of use and criteria for success. The output of user research are a collection of work products that tells the user's story, and criteria for success.

  • Harvesting Social Sentiment - Our social assets (mailing lists, forums, and social media) present a great opportunity to gather user insight and feedback - very low cost, high value. This activity seeks to harvest user research data from our social assets as input to future research and design activities.
    • Volunteers are needed to help harvest relevant user research-oriented data.
  • AOO 3.4 Survey - We need data! This activity seeks to design and deploy a user research survey to gather data to characterize the current state of the product experience and identify opportunities for improvement. In addition, we can establish some insight into our users attitudes and behaviours. The release of AOO 3.4 presents an opportunity for us to establish a baseline of product health, as proposed in the UX Research Strategy.
    • Volunteers are needed to help deliver this survey.
  • Who the? What the? - Who uses Apache OpenOffice? What do they want to do? This activity seeks to understand the AOO users, and identify what is important to them.
  • Top Tasks - What are the key tasks that our users perform in OpenOffice? This activity seeks to inventory and categorize key OpenOffice tasks.
    • Volunteers are needed to author, categorize and validate the top tasks.
  • Storytellers Wanted - How does OpenOffice help our users accomplish their tasks, and achieve your goals - now and in the future? This activity seeks to capture stories that share how people use OpenOffice in their daily lives.

Design

Design is choice. How might we make the best design choices that deliver the best user experience and realize our criteria for success as identified from our user research.

Evaluation

To ensure that our current offering, proposed enhancements, or new capabilities realize our stated criteria for success, as identified in our user research work product, we can perform user experience evaluations.

  • Design Evaluations - Collection of design evaluations with feedback, guidance and recommended opportunities for improvement.
  • AOO 3.4 Survey - We need data! This activity seeks to design and deploy a user research survey to gather data to characterize the current state of the product experience and identify opportunities for improvement. In addition, we can establish some insight into our users attitudes and behaviours. The release of AOO 3.4 presents an opportunity for us to establish a baseline of product health, as proposed in the UX Research Strategy.
    • Volunteers are needed to help deliver this survey.

UX Design Backlog

OpenOffice.org UX Archives

The Apache OpenOffice User Experience community appreciates the efforts of the previous UX communities that have resulted in the great product we have today. We are fortunate to have inherited a library of great UX research, UI design and user evaluation work products. As part of the transition from Oracle to Apache, some UX content, and supporting links, are invalid or out-of-date. Other content is extremely valuable and will be integrated into the Apache OpenOffice UX effort moving forward. To ensure that the previous material is still accessible, we have archived the former UX wiki home page.



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