Difference between revisions of "Standard Demographic questions"

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**This question is used by AOO UX to assess the effectiveness of various recruitment channels.
 
**This question is used by AOO UX to assess the effectiveness of various recruitment channels.
 
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=Other Questions=
 
 
'''Download Survey Questions'''
 
*How did you find out about OpenOffice.org?
 
*Who recommended OpenOffice.org to you?
 
*How did you obtain your copy of the OpenOffice.org software?
 
*Was it easy to find the right version of the OpenOffice.org software for your system on the OpenOffice.org website?
 
*Why did you select and install OpenOffice.org?
 
*Would you recommend OpenOffice.org to close friends?
 
*How often do you update OpenOffice.org?
 
*How do you usually get help or answers to your questions on using OpenOffice.org?
 
*How often do you expect updates for OpenOffice.org?
 
  
'''Industry Survey Questions'''
 
*What other applications do you frequently use on your computer?
 
*What other software do you frequently use in addition to OpenOffice.org?
 
*What other open source desktop applications do you frequently use?
 
*What is the industry sector/vertical of your company?
 
*How many employees does your organization have?
 
*How many office suite users does your organization have?
 
*What office suite(s) do you use in your company?
 
*What percentage of users in your local organization or branch has already switched to OpenOffice.org?
 
*How are the users who already switched to OpenOffice.org using the software?
 
*Which of the following areas has your company covered or will it cover by itself?
 
*For which of the following areas will your company purchase the help of a consultant/vendor?
 
*For which of the following areas will your company purchase the help of a consultant/vendor?
 
*What are the preferred development environments in your company?
 
*What other open source infrastructure, software or technologies is your company using or evaluating?
 
 
'''OpenDocument Format Survey Questions'''
 
*How important is the OpenDocument Format (ODF) to you?
 
 
'''Editor Satisfaction Survey Questions'''
 
*How well does the word processor in OpenOffice.org (i.e. Writer) meet your requirements?
 
*How well does the spreadsheet application in OpenOffice.org (i.e. Calc) meet your requirements?
 
*How well does the presentation application in OpenOffice.org (i.e. Impress) meet your requirements?
 
*How well does the database application in OpenOffice.org (i.e. Base) meet your requirements?
 
*How well does the drawing application in OpenOffice.org (i.e. Draw) meet your requirements?
 
*In what areas would you like to see improvements in OpenOffice.org? Please choose up to 10 areas.
 
 
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[[Category:UX]]
 
[[Category:UX]]

Latest revision as of 16:22, 4 July 2012

< AOO User Experience Community Home | < AOO UX Research Surveys | < Survey Design


Standard Demographic Questions

The following standardized demographic questions should be included in every AOO research survey. In addition to capturing data that will enhance our understanding of our users, roles, goals and and their context of use, the standardized demographic data assists in analysis and correlation of survey data.

  • Which version of the OpenOffice software do you use?
    • Version 1.0+, Version 2.0+, Version 3.0+, I don't use OpenOffice, Other
      • End survey if response “I don't use OpenOffice” for satisfaction surveys]


  • Which OpenOffice applications do you use (at least a few times a month)?
    • Base, Calc, Draw, Impress, Math, Writer


  • Overall, how satisfied are you with OpenOffice?
    • Very satisfied, somewhat satisfied, Neutral/undecided, somewhat dissatisfied, very dissatisfied
    • Why are you satisfied, dissatisfied, or neutral/undecided?
    • If you answered with anything other than “Very satisfied,” what would it take to make you “Very satisfied?”


  • Which factors contribute the most to your continued use of OpenOffice?
    • List factors here


  • Which OpenOffice application do you use the most often?
    • Base, Calc, Draw, Impress, Math, Writer
      • This question can be used to filter the detailed application-specific questions.
      • For example, in a satisfaction survey, we would branch the survey to the detailed satisfaction questions related to the application indicated as most often used.
      • Another example. In a task prioritization survey, we would branch the survey to the detailed tasks related to the application indicated as most often used.


  • Where are you or will you primarily be using OpenOffice?
    • List contexts of use here


  • Which best describes your role?
    • List roles here


  • What is the industry sector/vertical of your company?
    • List industry sectors/verticals here


  • How many employees does your organization have?
    • List employee ranges here


  • What country do you live in?
    • List countries here


  • What is your gender?
    • List genders here


  • How old are you?
    • List age ranges here


  • How did you receive the link to this survey?
    • This question is used by AOO UX to assess the effectiveness of various recruitment channels.



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